Welcome to Carsmith CarCare Solutions Pvt. Ltd. ("Carsmith Motors," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our automotive services.
We collect personal information that you voluntarily provide to us when you:
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. We use this information to improve our services and user experience.
We use the information we collect or receive to:
Process and manage your vehicle service bookings
Send appointment confirmations and service updates
Respond to your inquiries and provide assistance
Analyze usage patterns to enhance our services
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, SMS providers)
Legal Compliance: When required by law or to protect our rights, property, or safety, or that of others
Business Transfers: In connection with any merger, sale, or acquisition of our business assets
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You have the right to:
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.